Service Agreements and Maintenance

We believe that all investments need protection for product continuity, that’s why all products manufactured by us, at Boon Edam, will qualify for a personalized Service Agreement with the ability to pick a level of agreement that’s right for you.

Prevent breakdowns through our dedicated Service Agreement Team, ensuring that your products are fully maintained throughout their lifecycles. Make sure you receive the right level of maintenance and protection to fit your needs.

Customized maintenance options
Dedicated Service Desk
Rapid response times
National network of engineers
Guaranteed availability of parts
Safety standard checks

As our entrance products are often installed at main entrances and high security areas, we recognize that professional installation and rapid response times in the event of a breakdown are essential. Our service and maintenance agreements provide you with the cover and comfort of knowing continued safe entrance operation is achievable at all times.

With regular preventative service and maintenance, the risk of unexpected breakdowns is minimized, and the lifespan of your product is extended significantly. And, because we have national coverage with dedicated regional experts, you can expect a more efficient yet, premium experience.

All service and maintenance visits are carried out by Boon Edam employed fully trained and highly skilled service technicians. Our service technicians work regionally to you and carry relevant parts at all times ensuring shorter response times.

Over time the way a building is used may change and with that a different type of entrance may be required. We offer tailor made solutions for entrance modifications, ranging from refurbishment of old equipment, to full safety, environmental or security upgrades of existing entrances.

Boon Edam Retrofits & Upgrades:

Lock-down Functionality
ANSI 156.27 Upgrades
Horsehair/Weather Stripping Upgrades
Desk Mounted Product Controls
Moving or Relocating Existing Products
Critical Spare Parts
New Tops on Existing Lanes
New Ceilings and LED Lights for Doors
Door Motor Pans and Drive Systems
Turnstile Mechanisms and Top Channels
Security Sensor Upgrades
Door Refurbishment

Experienced and Reliable Partner
With over 150 years of expertise in manufacturing security entrances and revolving doors, Boon Edam can be counted on as a trusted and reliable partner throughout the life cycle of our products.

Education and Knowledge
With a dedicated and highly educated team of directly employed service technicians, you can expect a quality service from the best in their field. Boon Edam has over a 95% first time resolution on its service calls allowing us to resolve issues quickly and eliminate repeat visits.

Value meets High Quality
We believe in manufacturing the best products that can last a lifetime. This is why we have a dedicated service and maintenance department that not only has the technical knowledge of all products but has the ability to give a quality service.

Facility and Building Budgeting
Appropriate Service and Maintenance Agreements allow you to properly budget for your facility and minimize costly breakdowns. This allows you to maximize uptime and stay in compliance with your norms.

We are growing our service team rapidly across the country and in some of the most populated metro areas. We now have clusters of service technicians spanning the northeast, D.C. metro area, southeast, Texas and southwest.