Privacy Policy

There are several ways in which you can provide us with your personal information. For example:

• when you reach out to us using a contact form or directly through e-mailing us, the personal information you provide is used to communicate with you in a personal way, in order to respond to your questions, requests (for a quotation) or remarks you might have;
• when we conclude an agreement with you, the necessary personal information provided will be used to execute the agreement and all services related thereto;
• to send (blog) updates or other commercial communications, if you have consented thereto;
• to analyze statistics and optimize the website, and to report on and measure the effect of our marketing efforts;
• to make the internet offer more interesting for you by displaying advertisements that fit your interests via several social media platforms such as Facebook;
• to send out notifications when changes are made to our policies and other (legal) documents which might concern you; and
• to comply with legal obligations.

(a) Information Collected and Stored.

We will inform you when we need information that personally identifies you (personal information) or allows us to contact you or provide you with the products and services. Generally, this information is requested when you fill out our contact form on our Website, or sign up to send you news and other updates. To assist in these communications we often use a third party service (e.g. Hubspot, CRM tools such as Inf4, C4C, etc.) which collects information such as your name, email address, phone number, and company name and company’s full mailing address.

Boon Edam may request or otherwise receive certain information about you during your time on our Website and/or the when we provide you with products and/or services. 

(b) Boon Edam uses cookies and other technologies on our Website for user session management and to provide a better user experience, including customization of content display. A cookie is text data that a website transfers to the individual's browser from a web server that is stored on the individual's computer hard drive. Cookies cannot be used by themselves to identify individuals. For more information about this type of information gathering we would like to refer you to our Cookie Statement.

(c) In addition to cookies, we use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). A few of the Tracking Technologies used with the Services, include, without limitation, cookies, web beacons, embedded scripts, browser fingerprinting, entity tags, UTM codes (i.e. a code that you can attach to a custom URL in order to track a source, medium, and campaign name), and recognition technologies that make assumptions about users and devices. We use Tracking Technologies for a variety of purposes, including:

            (1) Location-Based Information. In connection with use of our Website we may use location-based services in order to verify your location and, if we deem appropriate, deliver relevant content and ads based on your location. We also share your location with third-parties (as set out below) as part of the location-based services we offer and for other commercial purposes. You can change the settings on your Device to prevent it from providing us with such information. This location data is collected in a form that personally identifies you and will be used by us and our partners and licensees to provide and improve the services or for other commercial purposes. You should consider the risks involved in disclosing your location information and adjust your mobile and browser settings accordingly. 

            (2) Information Collected and Stored – Text Messages. In connection with you providing us your phone number we may, in certain instances and subject to your consent where required by applicable law, send you text messages that provide marketing, promotional, and/or other information. Boon Edam and its third-party service providers use a variety of technologies that automatically (or passively) store or collect certain information whenever you we send you a text message. This information will be stored or accessed using a variety of technologies that will be downloaded to your mobile device whenever you receive a text message.

            (3) IP Address. Boon Edam may also record information about how individuals access our Website. This information is typically not personally identifiable and may include internet protocol (IP) addresses (or the DNS name associated with it) of the individual's computer, the web site from which the individual linked to our Website, and the browser software. This information is used in the aggregate to administer computer systems and to make improvements to our product, services and Website.
 

(e) California Do Not Track Disclosures. Various third-parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals). Currently, we do not monitor or take any action with respect to these signals or other mechanisms.             

By using the Website and the services we offer, you leave certain information with us, which may include personal information. We only store and use personal information that are provided directly by you or which are clearly provided to us for processing purposes as mentioned above or as mentioned when you provide us with personal information. We will not use the personal information for any other purposes than it was originally collected for unless you have given your prior consent. The following categories of personal information can be processed by us:

• Personal details (e.g. gender, first and last name, nationality and/or language, job description);
• Contact details (e.g. phone number, e-mail address);
• Company details (e.g. company name, business location).
• Other details (e.g. information you fill in the text field on forms)

We will share your personal information only in the ways that are described in this Privacy Policy. Boon Edam shares information under the following Circumstances.

(a) Grounds for the processing and/or sharing of personal information for the above purposes can be:

• You have given us consent to process your personal information (for example if you have subscribed to our blog updates or other commercial communications, or affirmatively agreed to our use of cookies);
• Processing, by us or a third-party (e.g. hosting company, customer support, etc.), is necessary for the performance of a contract with you, or to prepare entering into a contract with you at your request (for example if you request a quotation);
• Processing is necessary for other legitimate interests pursued by us (we only use this ground if we are certain that your privacy is only minimally affected or not at all: for example, when we are using privacy friendly analytical tools);
• Processing is necessary to comply with a legal obligation (e.g. in response to subpoenas, court orders, and other legal processes or governmental requests, or to establish or exercise our legal rights or defend against legal claims);
• We need to investigate, prevent, or take action regarding illegal activities, suspected fraud, protecting and defending the rights or property of Boon Edam, its products, servicers, Website  users, violations of our Terms, or as otherwise required by law; and
• In the event that Boon Edam is acquired by or merged with another company, Boon Edam may share information regarding our users with that company. Boon Edam will notify you before information about you is transferred that becomes subject to a different privacy policy.

(b)  Legitimate Interests. As it is in our legitimate interests to be responsive to you and to ensure the proper functioning of our Website and the products and services we provide you with, we will use your personal information, and/or usage information:

• to provide you with information such as to send you electronic correspondence or to provide you with promotional and marketing materials on behalf of us or third-parties, including to let you know about new products or services;
• manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
• manage and protect our information technology infrastructure;
• to improve the services, marketing endeavors or our services offerings;
• to customize your experience on the services or to serve you specific content or ads that we deem are relevant to you;
• to identify your services related preferences so that you can be informed of new or additional opportunities, products, services and promotions;
• to improve the overall experience at the services;
• to comply with our legal and regulatory obligations;
• for internal business purposes; and
• for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

(c) California Specific Privacy Rights. ¬¬

This section applies with respect to any users located in the State of California. For California residents, pursuant to the California Consumer Privacy Act of 2018, as amended (“Consumer Privacy Act”), you may (i) elect to opt out of the sale of your “personal information” (as defined by the Consumer Privacy Act) by Boon Edam, (ii) request that Boon Edam and its service providers delete any of your personal information collected, (iii) request that Boon Edam deliver to you, free of charge, any of your personal information collected over the past 12 months preceding the request, and (iv) request certain information regarding any collection, sale, and disclosure of your personal information over the past 12 months preceding the request (including the categories of personal information collected, sold, and/or disclosed for a business purpose, the categories of sources from which the information was collected, the business or commercial purpose for collecting or selling the information, the categories of third parties with whom the information was shared, and the specific pieces of the information collected).

California requires we notify California residents of the opportunity to opt out of the sale of your personal information. This is referred to as “Do Not Sell My Personal Information”. If this applies to you, then requests and/or questions may be submitted and the rights provided under California law may be exercised upon notice to us at our Email Notice Address with “California Privacy Rights” as the subject line or mail us a letter to us at our Physical Notice Address. You must include your full name, email address, and postal address in your request.

Boon Edam will honor these rights to the extent required by the Consumer Privacy Act. Any requests submitted must be verified by us before we will respond, and to enable this verification we may require you to provide us information confirming your identity, which may include any user name or password information, and the personal information matching that which we have in our records. You may submit requests through an authorized agent given authority through a power of attorney form or other authorization acceptable to and verified by us. Boon Edam will not discriminate against users based on their exercise of any of the rights under the Consumer Privacy Act, provided that Boon Edam may charge different prices to users based on the value of the data they provide.

The types of personal information collected in the last 12 months and how this information has been shared are as described in this Privacy Policy.

In addition, California Civil Code Section 1798.83, known as the “Shine The Light” law, permits customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.

(d) Nevada Privacy Rights – “Do Not Sell My Personal Information”.  We may elect to share information about you with third-parties for those third-parties’ direct marketing purposes. Nevada Revised Statutes §§ 603A.300-.360 permits Nevada residents who have supplied personal information (as defined in the law) to us to, under certain circumstances, request and opt out of the sale of your personal information to third-parties for their direct marketing purposes. If this law applies to you, and you wish to make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a Nevada resident and provide a current Nevada address for our response. To make such a request, please contact us at our Email Notice Address with “Nevada Privacy Rights” as the subject line or mail us a letter at our Physical Notice Address. You must include your full name, email address, and postal address in your request.

We may share your personal information with third party service providers (called ‘processors’) to perform certain processing activities on our behalf, such as parties involved in hosting our webservices. Please note that we will not share your personal information with third parties allowing them to use this information for their own purposes unless you have given explicit consent thereto. Categories of third party processors are:

• Hosting providers;
• CRM-software-suppliers;
• Trusted third parties or subcontractors who assist us in operating our Website, conducting our business, or servicing you.

Security

We take reasonable steps to protect your personal information with a variety of security measures. This may include using secure registration and contact forms, encryption of data, and restricting access to your personal information.

Boon Edam implements reasonable technical, physical and organizational measures to maintain the safety of your personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized use, unauthorized modification, disclosure or access and against all other unlawful forms of processing.

Transparency

Boon Edam will at all times keep you informed about changes to the processes to protect data privacy and security, including practices and policies. You may at any time request information on where and how data is stored, secured and used.

Monitoring

Boon Edam uses security reports to monitor access patterns and to proactively identify and mitigate potential threats. Administrative operations, including system access, are logged to provide an audit trail if unauthorized or accidental changes are made.

System performance and availability is monitored from both internal and external monitoring services.

Children’s Privacy

Boon Edam does not knowingly collect or maintain information acquired through our site from persons under 16 years of age (the “Approved Age”), and no part of the site or services is directed to persons under the Approved Age. Any user under the Approved Age should not use or access our site at any time or in any manner. If Boon Edam learns that personally identifiable information of persons less than the Approved Age has been collected from our site without verified parental consent, then Boon Edam will take the appropriate steps to delete this information.

Merger, Sale, or Bankruptcy

In the event that all or part of Boon Edam is acquired by or merged with a third party entity, Boon Edam may transfer or assign the personally identifiable information held by Boon Edam as part of such merger, acquisition, or other change of control. In the unlikely event of Boon Edam's bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, Boon Edam may not be able to control how personal information is treated, transferred, or used.

Retention Periods

Personal information collected will be retained no longer than necessary in order to fulfil the purposes as outlined in this Privacy Policy, unless a longer retention period is required and justifiable or permitted by law.

Applicable Law; Venue

The internal laws of the State of North Carolina govern this Privacy Policy and your use of the Services, without regard to its conflicts of law provisions. You expressly agree that the state or federal courts in and for Harnett or Wake County, North Carolina have exclusive jurisdiction over any claim or dispute with Boon Edam or relating in any way to this Privacy Policy or your use of the Website. You further agree and expressly consent to personal jurisdiction over you in the federal and state courts in and for Harnett or Wake County, North Carolina in connection with any such dispute.

Rights of Users Outside the United States

Our Website is operated in the United States and intended primarily for users located in the United States. While we do market our services to users outside the United States, primarily through our parent company, we do not do so in any material manner. As such, if you are located outside of the United States, please be aware that information we collect, including personal information, will be transferred to, and processed, stored and used in the United States in order to provide the Services to you. Where GDPR applies and our processors of your personal information are located outside the European Economic Area, such transfer will only be to a recipient country that ensures an adequate level of data protection, or with your explicit consent.

In order to protect your privacy, if you are an EU resident you can request access to your personal information and request rectification and/or deletion of your information in case these data are not correct or irrelevant for the mentioned purposes. To ensure you of the protection and privacy of your personal information, you have the following rights.

• You have the right to request information about the way we process your data and the purposes for which we do this.
• You have the right to request access to the personal information we have.
• You have the right to rectify which entails that you can ask us to modify your personal information in case the data is not up to date and/or accurate.
• You have the right to withdraw consent which you have given earlier. A withdrawn consent results in a requirement for us to stop the processing the data that was based on that consent.
• You have the right to object to the processing of your personal information for a certain use.
• You have the right to be forgotten, also known as the right to erasure. This gives you the ability to ask us for deletion of your personal information stored by us. Please remember that in some cases we cannot fulfill this request, for example when we are legally obliged to retain certain data.

In addition, you can object to our processing of your Personal Information based on our legitimate interests and we will no longer process your Personal Information unless we can demonstrate an overriding legitimate ground.

To exercise any of these rights above, please contact us at our Email Notice Address.

Please note that these rights are limited, for example, where fulfilling your request would adversely affect other individuals, where there are overriding public interest reasons, or where we are required by law to retain your personal information.

For these purposes you can contact us at our Email Notice Address. In order to make sure your request can be handled appropriately, we may ask you to identify yourself. Nevertheless, you have the right to lodge a complaint with a data protection authority in the member state where you are residing. An overview of all national data protection authorities can be found here.

In addition, to the extent Boon Edam has agreements in place with any affiliates or sub-processors, each who may have access to the personal data, such agreements shall incorporate the EU Commission approved Standard Contractual Clauses (“Standard Contractual Clauses”).

We also have policies that govern data transfers associated with EU Residents. More specifically,

(a)Onward Transfer. Boon Edam will not disclose any personally identifiable information to a third party who is not a Boon Edam contractor or agent (“Agent”) except as outlined above. For third parties acting as an Agent, Boon Edam will ascertain that the third party follows the Standard Contractual Clauses, is subject to the EU Data Protection Directive, or has entered into an agreement with Boon Edam that is consistent with the applicable or required principles.

In the context of an onward transfer, Boon Edam has responsibility for the processing of personal information it receives pursuant to the Standard Contractual Clauses and subsequently transfers to an Agent on its behalf. Boon Edam shall remain liable as provided under the Standard Contractual Clauses if its Agent processes such personal information in a manner inconsistent with such principles, unless Boon Edam proves that it is not responsible for the event giving rise to the damage.

(b) Data transfer to other controllers. Principally, your any personally identifiable information is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders

(c) Service providers (general). We involve external service providers with tasks such as sales and marketing services, contract management and processing, payment handling (where applicable), programming, and data hosting. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be our affiliates.

CHANGES TO THIS PRIVACY POLICY.

This Privacy Policy may be revised periodically by Boon Edam, as reflected by the "last updated" date above. Please revisit this page to stay aware of any changes.

CONTACT INFORMATION.

Boon Edam welcomes questions and comments regarding this Privacy Policy. We may be contacted at our Email Notice Address.

If you have any questions or comments regarding this Privacy Policy, we are glad to help you out. We may be contacted at our Email Notice Address or through our social media channels.