Maintenance and Service Agreements for Entrance Systems - Service

We believe that all investments need protection for product continuity, and entrances are no exception. Climate, weather, and general use can all impact the quality and efficiency of your entrance over time. Minor issues may go unnoticed for a while, but a far greater problem may arise if these problems are not corrected. That's why all products manufactured by Boon Edam qualify for a Maintenance Agreement.

Due to the nature of our products, wear and tear is inevitable. It is recommended that all products are regularly serviced so that your investments continue to serve their purpose without disruption.

Did you know? European Safety Standard, EN 16005, states that to protect the safety of employees and the public, it is the building occupier’s responsibility to ensure that equipment or machinery is routinely maintained in line with manufacturers recommendations.

Whether it's a revolving door, speed gate turnstile or a security door, all of our products require preventative care to ensure they continue to look and perform as intended. With routine services and preventative maintenance, you minimise the risk of unexpected breakdowns and costly repairs while increasing the longevity and efficiency of your entrance.

Our UK-based service sales specialists and engineers work together to ensure that your products are fully maintained throughout their lifecycle. With national coverage and dedicated regional experts, you can expect a more efficient yet, premium service - no matter where you are in the UK*.

*Mainland UK only. Not including Isle of White, Isle of Man, Northern Ireland, or the Channel Islands.

We offer a variety of system maintenance contracts, ranging from basic to ultimate care, so you can choose the level of agreement that's right for you.

Maintenance Agreement Types | Aftercare Brochure

As our entrance products are often installed at main entrances and high-security areas, we recognise that professional installation and rapid response times in the event of a breakdown are essential. Our maintenance service agreements provide you with the necessary cover and peace of mind that continued safe entrance operation is achievable at all times.

We provide individual agreements for new and existing clients. Our service agreements team will discuss your requirements with you to identify the best possible aftercare solution to help you get the most out of your investment. The two main agreement types we offer are:

Preventative Agreement Packages.
Fully Comprehensive Agreement Packages.

- 3 Working day callout response (Monday – Friday 08:00 – 16:30).
- Reduced rates for all emergency callouts.
- 20% discount on all parts and labour.
- Full Technical Support on all Boon Edam products covered.
- One service visit a year for manual equipment, carried out during normal working hours.
- Two service visits a year for automatic equipment, carried out during normal working hours.
- Only pay for the call-outs and repairs you need - Minimum £350 purchase order will be requested for each callout.
- 6 monthly (minimum value applies) or yearly invoicing.
- 8 Working hour callout response (Monday – Friday 08:00 – 16:30).
- Reduced rates for all emergency callouts.
- 20% discount on all repair’s parts and labour
- Full Technical Support on all Boon Edam products covered.
- One service visit a year for manual equipment, carried out during normal working hours.
- Two service visits a year for automatic equipment, carried out during normal working hours.
- Only pay for the call-outs and repairs you need - Minimum £350 purchase order will be requested for each callout.
- 6 monthly (minimum value applies) or yearly invoicing.
- 4 Working hour callout response (Monday – Friday 08:00 – 16:30) or AM/PM Response callout response (Monday – Friday 08:00 – 16:30).
- Reduced rates for all emergency callouts.
- 20% discount on all repair’s parts and labour.
- Full Technical Support on all Boon Edam products covered.
- One service visit a year for manual equipment, carried out outside of normal working hours* if required.
- Two service visits a year for automatic equipment, carried out outside of normal working hours* if required.
- Only pay for the call-outs and repairs you need - Minimum £350 purchase order will be requested for each callout.
- 6 monthly (minimum value applies) or yearly invoicing.
- 8 Working hour callout response (Monday – Friday 08:00 – 16:30) .
- Reduced rates on callouts & 20% discount on repairs where works required are chargeable.
- Full Technical Support on all Boon Edam products covered.
- All callout & Labour charges during normal working hours.
- Labour & Parts for repairs required in normal working hours.
- One service visit a year for manual equipment, carried out during normal working hours.
- Two service visits a year for automatic equipment, carried out during normal working hours.
- 6 monthly (minimum value applies) or yearly invoicing.
- 4 Working hour callout response (Monday – Friday 08:00 – 16:30) AM/PM Response callout response (Monday – Friday 08:00 – 16:30).
- Reduced rates on callouts & 20% discount on repairs where works required are chargeable.
- Full Technical Support on all Boon Edam products covered.
- All callout & Labour charges during normal working hours.
- Labour & Parts for repairs required both in normal working hours and outside of normal working hours* if required.
- One service visit a year for manual equipment, carried out outside normal working hours* if required.
- Two service visits a year for automatic equipment, carried out outside normal working hours* if required.
- 6 monthly (minimum value applies) or yearly invoicing.

For more information about Service Agreements and to find out how we can help you maintain your revolving door, please complete the contact form below, and a member of our Service team will get back to you shortly.

Girl with headset giving product technical support

Commercial door maintenance has never been easier. However, we understand that no two businesses' needs are the same; if you can't find a level of agreement that meets all your requirements, please get in touch with our service sales team, who will work with you to create an aftercare solution specific to your needs.

Aftercare | Maintenance Agreements - Boon Edam Limited

Experienced and Reliable Partner

We are the leading manufacturer and supplier of revolving doors and security access products and have been for 150 years. Our experts specialise in the maintenance of Boon Edam entrance products. So, you can always trust that you're our top priority.

Technical Support and Product Knowledge

Our products are truly unique, and because they are designed and manufactured by us, you can be sure our service and maintenance team have the technical knowledge to ensure your investment is kept in the best condition possible.

National Coverage and Fast Response

All service and maintenance visits are carried out by fully trained and highly skilled engineers. Our engineers are located up and down the country, with a number of cities benefitting from a four-hour response time. We aim to minimise the downtime of your business during service and maintenance as much as possible.

For more information about Maintenance Agreements or to discuss Preventative or Comprehensive Care Packages, please complete the contact form below, and a member of our dedicated Service Sales team will get back to you shortly.

Maintenance and Service Agreements.

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Our Agreement Levels

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Exclusive Service and Maintenance Solutions Designed for You

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Experienced and Reliable Partner

Technical Support and Product Knowledge

National Coverage and Fast Response

Contact Your Local Entry Expert.