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WHAT DO WE EXPECT FROM YOU?

As a Field Service Technician, you will be responsible for the proactive delivery of service, maintenance, fault repair, and occasional installation works on customer equipment.

Your role will include:

  • Carrying out reactive and planned maintenance, repairs and installations on entrance systems
  • Attending customer sites promptly, managing your workload to meet service schedules and call‑out requirements
  • Communicating clearly with customers, including providing ETAs and end‑of‑day updates
  • Ensuring all works are completed safely, efficiently and in compliance with RAMS and site‑specific requirements
  • Accurately completing job sheets, reports, timesheets and documentation using company systems
  • Maintaining company tools, PPE and vehicle to a high professional standard
  • Building positive working relationships with customers and internal colleagues
  • Sharing technical knowledge and supporting colleagues when required

This role requires someone who is organised, professional and comfortable working alone in live customer environments.

The successful candidate will need to reside in London, or the close surrounding areas.

This role is a 40 hour per week contract, working 5 out of 7 days, and will involve mandatory weekend working and regular overtime. The following working patterns are available:

  • Wednesday to Sunday
  • Thursday to Monday
  • Friday to Tuesday
  • Saturday to Wednesday

WHAT SKILLS AND EXPERIENCE ARE REQUIRED TO PERFORM THIS ROLE?

  • Experience working in a field‑based service, maintenance or installation role, ideally within a technical or construction‑related environment.
  • Strong technical and problem‑solving skills, with the ability to work confidently on customer sites.
  • Working knowledge of Health & Safety requirements within live or operational environments.
  • Excellent communication and time‑management skills, with a customer‑focused approach.
  • Full UK driving licence and willingness to travel across London and surrounding areas.

Relevant electro‑mechanical qualifications, CSCS, EN16005 or similar certifications are desirable but not essential.

WHAT CAN YOU EXPECT FROM US?

  • A friendly and inclusive working environment
  • 23 days annual leave plus 8 public bank holidays
  • Annual leave increases with length of service
  • Your birthday off
  • Life insurance of four times your basic salary
  • Company Pension scheme after 3 months service with 9% employer contributions
  • Membership to a Healthcare or Cash Plan scheme after probation
  • Attractive salary and overtime package

THE APPLICATION

Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before Friday 22 May 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS, and BPSS check

Boon Edam Ltd. is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process.

Strictly no agencies please.