Blog and News

Boon Edam Germany Appoints New Managing Director Holger Büsing

Edam, The Netherlands May 5th, 2020 – Royal Boon Edam International B.V. is proud to announce the recent appointed of Holger Büsing as Managing Director of Boon Edam GmbH in Düsseldorf, Germany. Holger will work closely with the German Management team to deliver premium security entrances and architectural revolving doors to customers in Germany.  As the Managing Director of our German subsidiary, Holger will oversee the management of operational efficiency, safety, and continuous improvement in a Lean Manufacturing environment and liaise with other Boon Edam management stakeholders to meet the ever-evolving needs of the customer.  Lourens Beijer, Chief Commerical Officer at Royal Boon Edam International BV says, “Holger is driven, enthusiastic and eager to start as “Geschäftsführer” of our German Sales & Operations subsidiary in Düsseldorf, and we are looking forward to this new chapter for an important European Boon Edam subsidiary.” An Extensive Background in Sales and Marketing in the Packaging Industry   Holger began his career in the packaging industry, partly in family-owned businesses. After his study in Business Economics he started in sales for 3M, continued in sales and marketing for Acco Office Supplies followed later by roles in general management This included a responsibility for sales, marketing and manufacturing, as well as location and regional responsibility for Europe. Joining Boon Edam with a Focus on Growing Excellence   Holger joined Boon Edam Germany on May 1st, 2020. He is passionate to engage everyone, in all roles, to work together to optimise results. Mister Büsing says, “Boon Edam offers optimal structures and mature products for the further successful expansion of the business. We want to send a signal for continuity but also growth - both for our employees and for our partners. Long-term customer relationships, innovations, responsible leadership in cooperation and a high degree of personal responsibility distinguish us."  Holger has significant experience in achieving predetermined goals. He is a hands-on team leader with the goal of improving the company together as a team, which will be a key factor for our performance in Germany in the coming years. We wish him the very best for the years to come.  For further information, please contact: Michelle Wortel  Global Marketing Manager  T: +31 (0)299 38 08 00  E :michelle.wortel@boonedam.com

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China Manufacturing Update: Boon Edam Beijing Factory is Open and Operating in New Ways as the Coronavirus Pandemic Appears to be Slowing in China

Edam, the Netherlands, May 2020 – Our colleagues at Boon Edam in China share an update on what happened as news of the Coronavirus started to emerge in the country, their journey through the dark days of the height of the pandemic; up to how things are going for them all today. The Start of Another Pandemic Back in January 2020, Boon Edam in China was working as normal, although the Chinese population had already been advised to go to the hospital if they had a fever with a cough, and facial mask wearing was strongly advised. Then the Chinese government informed the people of China to work from home for the first two weeks of February, and of course, our colleagues complied. Our workforce who could work from home, did, and meetings were conducted via online platforms. Rita Fei, Managing Director, Shared Service Center of Boon Edam in China, said, “Nobody here was surprised to hear we needed to work at home, as since late January we were getting hourly updates on the virus situation via all our television channels”. From mid February, staff began to slowly return to their work at the office, with a lot of flexibility and understanding given for colleagues with children – the children were not back at school at this stage. Face masks were not easy to get hold of at this time either but with the help of 1000pcs from Royal Boon Edam International, sent over from the Netherlands, and placing an urgent order themselves, the safety situation was quickly resolved. Masks and other health and safety equipment are currently a lot easier to obtain. Rita shared a bit more about her experiences, also having been through SARS back in 2003. “During SARS, cities were not asked to lockdown. Factories and public places remained open and functional. Despite having experienced a past pandemic, Boon Edam in China was not prepared or equipped for COVID-19. As a leader of a large organisation, we had to react really quickly. We promptly stopped serving food from our canteen and asked everyone to bring lunch from their homes. We took the advice from our government very seriously and made sure we complied to the given guidelines such as social distancing and the wearing of face masks at all times – not always easy when working hard.” Health and Safety Measures Temperature testing on arrival at work, and the wearing of face masks by both office and factory staff remains a key compliance and safety measure. These measures have been well received by all our colleagues and everyone has now really got into this as part of a normal working routine. The factory is working in carefully planned shifts to limit the number of people on-site and to reduce the amount of movement which is required to perform tasks. Jack Guo, Director of Manufacturing, told us that daily meetings were taking place covering the planning and monitoring of the health of all staff. Jack said that the orders are continuing to come into the factory, but that the supply chain had taken a hard knock, resulting in some delays. He has, however, already started to notice that as more factories reopen, the supplies and capacities are starting to ramp-up once more. Managing Director, Richard Wu said. “We organised regular management meetings during the lock down period to collect the insights from all our employees, in order to keep everyone safe and strong - physically and mentally. Meanwhile, we also kept a close eye on the news to capture and tweak our business management, and stay proactive." Service, Maintenance and Installations This area of Boon Edam in China has been heavily impacted due to travel constraints. Project installation teams were not allowed to travel due to the lockdown, and all job sites were shut down until early March 2020. Richard Wu, Managing Director - Sales Ops of Boon Edam in China said, “We provided a two-month service contract extension to some of our hotel customers to help them get through the large losses during the lockdown. By early March, most cities in China were starting to gradually recover, and installation teams have been approaching customers proactively and quickly to help them become fully operational again. We have gone above and beyond what is expected to ensure safe and functional entrances for our customers all over China.” Making Lockdown Work Our Chinese colleagues have had regular contact with all of their customers during the course of the pandemic. They have been using mobile phones and holding online meetings more regularly, and online seminars with customers have been great way stay connected. We can happily report that both sides have adapted well to this new way of working. Richard tells us, “During the lockdown period, we invested more resources on online knowledge trainings and on internal process standardisation. This has really benefited our entire team as we make the best of this period to improve our overall efficiency. All these investments have already started to bring returns back to our daily operations - now after the lockdown gradually fades away. All of these online meetings and knowledge sharing get all of us connected more tightly, and we appreciate the encouragement from each other in this difficult period.” Moving Forward As for the near future, Richard continues, “We have intensified the communications with all our customers to offer our best expertise to expedite their project progress, because all of them are carrying huge capital burden in real estate investment. This action has incurred their great confidence and appreciation on BOON EDAM from our customers." Our colleagues at Boon Edam China have returned the goodwill gestures from earlier, and have already shipped 3000 face masks to the Netherlands factory in March and 3000 to the American factory in April. We wish them strength as they continue to recover daily. For further information, please contact: Michelle Wortel Global Marketing Manager T: +31 (0)299 38 08 00 E :michelle.wortel@boonedam.com

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Boon Edam Ireland Steps in to Help the Community During the Coronavirus Pandemic

Edam, the Netherlands, April 2020 – Our colleagues at Boon Edam Ireland have made us proud by their recent acts of kindness and excellent teamwork during the Coronavirus Pandemic. Community Call Food Parcels Organised by various Irish town councils and in conjunction with local sports clubs – Community Call is a voluntary project that delivers vital food packages to the most vulnerable and the elderly within various communities. Once a week they receive a list of people and addresses and collect the parcels from the local Community Call office. They then deliver the package to the door, ring the bell and step back. Our team stays for a quick chat from a distance to make sure each person is doing alright and that no further help or support is required. Declan Hurrell, Service Manager from Boon Edam Ireland, says, “The CEO of South Dublin County Council has asked me to pass on his gratitude for the great effort that our group has displayed. Everyone pulling together in the Community is making a huge difference to those in need. Behind every door, there’s a story that most people won’t know, and your efforts are taking one more worry away from these families.” A Helping Hand at St. Columcilles Hospital - Dublin Some quick-thinking and action went a long way at a recent call-out in Ireland. One of the entrance doors to a main ward at St. Columcilles Hospital was not working correctly. The critical entrance was in operation from 8 am – 8 pm daily and needed an urgent on-site repair. The team worked together to ensure a fast and well-executed repair was completed in excellent time. The General Manager of the Hospital commented “I would like to express my thanks to all Boon Edam staff who were on-site at SCH.  They went above and beyond to ensure that the doors were repaired The unit where they were working is being used as an isolation unit for query/suspect COVID patientsThey are to be commended for their dedication and professionalism in their roles. They ensured that our staff could continue with their work in frontline healthcare provision at all times.” John le Gear, Managing Director of Boon Edam Ireland, said, “We are all in this together, and we all have to look out for our colleagues and everyone in society. It is not just about ourselves, we have to have a sense of duty to others in society and as Boon Edam Ireland we have to play our part to beat this virus and anyway we can help we will.” For further information, please contact: Michelle Wortel Global Marketing Manager T: +31 (0)299 38 08 00 E :michelle.wortel@boonedam.com

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Boon Edam USA Appoints New Factory Executive

Edam, the Netherlands, April 28th, 2020 – Our American subsidiary, Boon Edam Inc., has recently appointed Patrick Nora as the new President and Managing Director of the Boon Edam factory organisation (Boon Edam Manufacturing) in Lillington, North Carolina. Patrick will work in tandem with Valerie Anderson, the President and Managing Director of the commercial organisation (Boon Edam Inc.), to fabricate and deliver premium security entrances and architectural revolving doors to customers in the Americas. As the executive officer of the factory, Patrick will oversee the management of operational efficiency, safety, and continuous improvement in a Lean Manufacturing environment and liaise with other Boon Edam management stakeholders to meet the ever-evolving needs of the customer. "Having seen Patrick's passion for improvement and his leadership over the past two years, I am excited for Patrick's promotion to Managing Director of our manufacturing operations, "says Anderson. "As we continue to serve some of the largest organisations in the world, which presents more demand and complexity on our factory, Patrick's experience in manufacturing and his proven commitment will be an excellent fit for continued success." An Extensive Background in Quality and Manufacturing Patrick began his manufacturing career at Loranger Manufacturing where he specialised in training staff on ISO (International Organisation for Standardisation) and QS (Quality System) requirements. He then worked at Boeing in Long Beach, CA and held management positions in Quality Assurance and Production. Next, Patrick spent 18 years as a Management Consultant, helping over 50 companies in 9 different countries grow their business through the teaching of continuous improvement processes, leadership and team development. Joining Boon Edam with a Focus on Growing Excellence Patrick joined the Boon Edam American factory in April 2018 as the Operations Manager and immediately set new procedures in place related to improving safety, quality, and productivity. With his now recent promotion, Patrick is passionate about working to engage everyone in all roles to work together to improve results. "There are two beliefs that I hold strongly," says Nora, "First, an organisation's greatest strength and only lasting competitive advantage is its people, and second, an organisation is a reflection of its leadership. As we strengthen the leadership at Boon Edam and engage all of our staff across the organisation, our results will improve. I look forward to working with Valerie to align our operations and commercial teams to continue providing an exceptional experience for Boon Edam's employees and most importantly, our customers." Patrick has earned a Bachelor of Business Administration from St. Bonaventure University, an MBA with a focus on international business from the University of Detroit Mercy, and a Certificate in Business Excellence from the Columbia Business School at Columbia University. We wish him well in his new position in the Americas. For further information, please contact: Michelle Wortel Global Marketing Manager T: +31 (0)299 38 08 00 E :michelle.wortel@boonedam.com

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